Fiona qualified as a paralegal in 1991 and, having also worked in the insurance and care sectors, brings a wealth of experience to the team. Fiona is professional and proactive in her approach, offering clear, candid advice at the outset and a bespoke service to each of her clients. She understands that when a client instructs her they are relying on her to protect their interests and, in some cases, secure their future. Fiona believes that a good claims handler should be supportive and have empathy with their client, while treating each claim individually.
Fiona has experience in bringing the following types of claim to a successful conclusion:
In her spare time, Fiona enjoys reading and travel.